PURCHASE TERMS & CONDITIONS
1. INTERPRETATION AND VARIATION
1.1 In these Terms and Conditions, the following definitions apply:
“Reach Studio” means Reach Fitness OÜ, a company registered in Estonia under company number 16865736
"Class" means a class provided by or on behalf of Reach Studio or its subsidiaries at the Studios or online.
"Class Pack" means the Package that entitles a Client to attend a set number of Classes before the expiry date of the package.
“Class Spot” means an allocated position in Class that Clients can book and are subject to capacity limits and restrictions
"Client" means any person who has completed a Registration Form which has been accepted by Reach Studio.
“Instructor” means the duly qualified staff member of Reach Studio hired (either as an employee or self-employed contractor) to lead the class that clients participate in.
"Monthly Subscription" or "Subscription" means the Membership with the rights and obligations set out in condition 3, including without limitation a "Monthly Unlimited" Membership.
"Package" means the different types of Packages that a Client may purchase, including but not limited to a Class Pack, an Unlimited Membership and a Monthly Subscription membership.
"Registration Form" means the registration and/or application form completed by a Client, whether electronically or otherwise.
"Studios" means any of Reach Studio and its subsidiary studios as published on the Website from time to time.
"Terms and Conditions" means these terms and conditions.
"Unlimited Membership" means the Membership that entitles a Client to attend an unlimited number of Classes before the expiry date of the pass.
"Website" means www.reachstudio.ee
1.2 These Terms and Conditions are incorporated into the Registration Form and any Package is subject to these Terms and Conditions as amended from time to time.
1.3 Reach Studio reserves the right to vary and revoke these Terms and Conditions from time to time which it may consider necessary or desirable for the regulation of the internal affairs of the Studio and/or the conduct of Clients. Any such changes will be published on the Website and, until revoked, are binding on Clients.
1. 4 Any reference to Reach Studio, shall automatically include Reach Studio and all subsidiary companies owned or partly owned by Reach Studio.
1.5 In these terms, any reference to the singular shall include the plural and vice versa, unless the context otherwise stipulates.
2. MEMBERSHIP
2.1 Subject to condition 2.2, when a person has completed a Registration Form, they shall become a Client of Reach Studio subject to these Terms and Conditions. No person may become a Client or receive any services without first completing a Registration Form.
2.2 Acceptance of a person as a Client is in the absolute discretion of Reach Studio.
2.3 A person shall cease to be a Client when they request their account is deleted. For the avoidance of doubt the provisions of condition 4 shall continue to apply after a person ceases to be a Client.
2.4 Subject to Clause 2.5, for Unlimited Memberships, the relevant start date in determining that expiry date is the date that the Client chooses for the Unlimited Membership to begin.
2.5 Packages shall expire in accordance with the specific expiry terms communicated during the purchase of that Package.
2.6 Reach Studio reserves the right to expel from the Studio and classes, suspend for a specific period, terminate the Package of or refuse to renew the Package of any Client whose conduct is or may be, in Reach Studio's reasonable opinion, damaging to the character of the Studio or amounts to a breach of these Terms and Conditions or where such expulsion is otherwise in the interests of another Client. Any Client so expelled or that has their Package terminated or suspended shall forfeit all privileges of access to Studio and classes and shall not be entitled to any refund.
2.7 A Client may attend Classes according to the type of Package which they have purchased.
2.8 Details of prices of Packages are available at the Studio or on the Website and shall be such prices as determined by Reach Studio from time to time.
2.9 Subject to any statutory right of cancellation, payments for Packages are non-refundable unless otherwise stated in these Terms and Conditions. Fitness classes at Reach Studio will be provided by the existing Reach Studio Instructors. A Client shall not be entitled to any compensation, including without limitation a refund or a replacement class, where a specific Instructor is not provided.
2.10 Any Package must only be used by the person in whose name the Package was purchased and breach of this condition will lead to termination of the Package.
2.11 Reach Studio sells ‘introductory’ passes to new Clients and these shall strictly be limited to one purchase per customer. Any Clients found to have purchased the introductory offers more than once within one account or across multiple accounts will have the package removed and no refunds may be given. Should the Client have already used the classes under the introductory offer then those taken classes shall we charged at the full rate for a single class.
2.12 The 'Introductory' pass cannot be shared and is only for use by the purchaser.
3. MONTHLY SUBSCRIPTION
3.1 The provisions of this condition 3 shall only apply to a Client that applies for a Monthly Subscription Package by monthly payments.
3.2 Any Client, who is purchasing classes by Subscription shall be entitled to participate in the number of classes and at the Studios stated in the package they purchased at the Studios or online until their Subscription terminates and any such Client will forfeit their Package if they fall behind in payment on the renewal date of their Subscription. Such Client shall remain liable for any outstanding payments.
3.3 Subscription fees must be paid in accordance with these Terms and Conditions irrespective of whether or not the Client uses the Studios' facilities.
3.4 Subscription fees may be increased at Reach Studio’s discretion. Clients shall be given at least 7 working days' notice of any increase in Subscription fees.
3.5 Subject to condition 3.6 and any right of Reach Studio to cancel or suspend the Subscription, the Subscription will continue indefinitely unless and until a Client requests to cancel their Monthly Subscription in writing to customer service, no less than 5 working days before their next billing cycle.
3.5.1 Clients are not permitted to cancel their membership in order to take advantage of a new membership offer. Reach Studio reserves the right to investigate and cancel any membership deemed to be abusing our membership policy and offers.
3.6 Clients who do not wish to accept a change proposed by Reach Studio to any Subscription fees may cancel their Subscription by contacting customer service in writing 5 working days before their next billing cycle in accordance with condition 3.5.
3.7 If the Subscription is paid by debit or with credit card (or any Subscription fees remain outstanding beyond the due date) the Client unconditionally and irrevocably authorises Reach Studio to debit any credit or debit card provided by the Client with the monthly Subscription fee (or any outstanding fees) without notice to the Client.
3.7.1 Authorised debits in clause 3.7 include but are not limited to all late cancelled missed ride fines under the monthly unlimited subscription as outlined in clause 3.8
3.8. Monthly & Annual Passes may be can be paused four times per year, up to 4 weeks. For cases of medical issues, Reach Studio reserves the right to ask for a letter from a Doctor or Physio in order to place any 'freeze' on the monthly Package longer than 4 weeks.
3.8.1 During frozen periods: Freezes will run for the duration of the freeze with the payment dates being moved based on the restart date.
3.8.2 Cancel contractual membership subscriptions: Cancellation within term is only allowed based on medical conditions or permanent relocation to another city.
3.9 Annual subscriptions have a minimum 12-month commitment .
3.9.1 Annual subscription renews after 12 months .
3.9.2 Annual subscriptions can be paused once per year, up to 4 weeks. To pause, clients must contact customer service to process pausing.
3.9.3 Client will be charged 12 months after their billing period (taking into account any pausing). To cancel, clients must give 5 days written notice before their next billing date via customer service.
4. LIMITATION OF LIABILITY
4.1 In consideration of Reach Studio accepting a person as a Client, the Client agrees that:
4.1.1 Neither Reach Studio, nor its employees or agents shall be liable for any loss, damage or theft of any property belonging to, or brought onto or left outside any Reach Studio premises by the Client or any guest of the Client, unless, subject to condition 4.3 below, such loss, damage or theft was caused by negligence of Reach Studio, or its employees, agents or sub-contractors.
4.1.2 Vehicles, bicycles and their contents, parked or locked up on or outside any Reach Studio premises are left at the owners risk and Reach Studio will accept no liability for loss, damage or theft in respect thereof, unless, subject to condition 4.3, such loss, damage or theft was caused by negligence of Reach Studio or its employees, agents or sub-contractors.
4.1.3 Neither Reach Studio, nor its employees or agents shall be liable for any death, personal injury or illness occurring upon any Reach Studio premises or as a result of the use of the facilities and/or equipment provided by Reach Studio, except to the extent that such death, personal injury or illness arises from any negligent act or omission of Reach Studio or its employees, agents or sub-contractors.
4.2 Without prejudice to condition 4.1.3, it is the Client's responsibility to ensure that, in accordance with condition 7 of these Terms and Conditions, their physical condition is appropriate for participating in Classes and to ensure that they correctly operate or use any facilities and/or equipment provided by Reach Studio, including the adjustment of levels or settings on any equipment. If the Client is in any doubt as to how to correctly operate any equipment, they should consult a member of staff before use.
4.3 Where loss or damage to property including vehicles, and/or their contents, brought onto Reach Studio premises is caused by the negligence of Reach Studio or its employees, agents, or sub-contractors, Reach Studio liability shall be limited to EUR 500 (for any one incident).
5. ONLINE BOOKING
5.1 Classes may be booked online by Clients in advance via the Website or the Mobile Application.
5.2 Clients may cancel any classes booked online via the Website or in the Mobile App until 12 hours before the Class is scheduled to start.
5.3 If a Client arrives after the start time of the Class, unfortunately the Client will not be allowed entry into the Class for any reason. This is to preserve the experience of all the other Clients in the Class and make sure the Client hears the pre-Class advice and questions for their safety.
Clients should check in 5 minutes before the start time of the Class. If a Client is not checked-in 5 mins before the start time of the Class and has not told the front of house team they'll be arriving less than 5 mins before the start time (either by email or phone) then the Client’s class spot may be given to anyone who is in studio and waiting to get into the Class. If the Client has not confirmed their booking before the ride 5 minutes before the start time and their class spot has been given away, we will endeavour to place the Client on another free class spot in the same Class or should there not be one, we will get the Client into the next Class on that day with availability if there is one.
5.4 In the event of a late cancellation or if a Client does not attend a Class that was booked online or does not sign in on time in accordance with condition 5.3 then this will be classified as a "no show". In the event of a "no show" if a Client holds a:
- Class Pack, one class will be deducted from that Client's Package; or
- Unlimited Membership: a EUR 5 no-show or late cancel fee shall be applied upon the second no show or late cancellation in every 30 day period
6. USE OF FACILITIES
6.1 A Client is entitled to use the Studios' facilities provided always that Reach Studio may at any time withdraw all or part of its facilities or Classes for any period or periods and with notice, where practicable, in connection with any cleaning, repair, alteration or maintenance work or for reasons beyond its control. No refunds shall be given during any such temporary closure.
7. FITNESS AND HEALTH
7.1 Fitness classes within Reach Studio may involve intensive exercise. Each Client agrees to familiarise themselves with what Classes involve prior to assessing whether they are fit to participate in a Class. Clients should refer to the Website or speak to a staff member for further information.
7.2 Each Client warrants and represents on the date of their acceptance of these Terms and Conditions and on each occasion that the Client uses the Studios that the Client is in an appropriate physical condition to participate in Classes and that the Client knows of no medical or other condition why the Client is not capable of engaging in the Classes or exercises provided by Reach Studio and that such Classes or exercises would not be detrimental to the Client's health, safety or physical condition.
7.3 Reach Studio staff are not medically trained and are therefore not qualified to assess whether the Client or any guest is in appropriate physical condition and/or whether that the Client can engage in any exercise without detriment to the Client's health, safety, comfort, or physical condition.
7.4 Clients are advised not to undertake any physical activities without first seeking medical advice if they have concerns over their physical condition. Reach Studio reserves the right to refuse access to any Client if, in its absolute discretion, it considers that the health of the individual concerned may be endangered by the use of Reach Studios facilities.
7.5 Clients shall not use Reach Studio’s facilities if they are suffering from: low/high blood pressure, cardiac irregularities, any infectious or contagious illness, disease or other ailment or suffering from any ailment where there is a risk, however small, that such ailment may be detrimental to the health safety, comfort or physical condition of the other Clients. If there is any doubt, Clients should consult their doctor and must notify Reach Studio of any circumstances affecting their health which may be exacerbated through continued use of the Studios.
7.6 Clients are required to follow the instructions of the instructor at all times.
7.7 Where required the client must ensure that they wear appropriate protective equipment, including non-slip socks. If the trainer taking the class has reason to believe that any item of protective equipment belonging to the client is inappropriate the client will be required to change such item. If the client fails to comply with such a requirement the instructor may require the client to stop all further participation or limit or restrict any further participation as the trainer considers necessary to protect the health and safety of the client, other clients participating in the class, staff, and any other person for the time being present. If further participation is stopped or limited or restricted under this clause 7.4, the client will not be entitled to any refund of any of the cost of the class or any other compensation.
7.8 If at any time during participation in a class a client suffers any injury or illness (however minor), the client must immediately disclose this fact to the Instructor taking the class. Thereafter the client shall provide such further information relating to the injury or illness as the Instructor may reasonably request. If the Instructor has reason to believe that the client has any injury or illness which with any further participation would or could be a risk to the health and safety of the client, other clients participating in the class, staff, or any other person for the time being present, the Instructor may require the client to stop all further participation or limit or restrict any further participation as the Instructor considers necessary to avoid such risk. If further participation is stopped or limited or restricted under this clause 7.8, the client will not be entitled to any refund of any of the cost of the class or any other compensation, but Reach Studio may (but is not obliged to) hold the cost of that class to the credit of the client and apply that credit to another class to be selected by the client (subject to availability).
8. PERSONAL BELONGINGS, DRESS, SAFETY
8.1 Clients are requested to wear a form of dress appropriate to a fitness class. In the interests of safety and hygiene, no crockery, glass or food are permitted in the changing rooms or Studios. No pets are permitted in the Studios' buildings or grounds. Clients must use the main entrance to the Studios when entering or leaving the Studios. Fire exits are clearly marked and should be used in the case of an emergency.
8.2 In the event of a fire, Clients are asked to make their way to the nearest available exit.
8.3 Smoking is not allowed in the Studios.
9. GENERAL
9.1 Details of Class times at the Studios and online may vary from time to time and are published on the Website. Reach Studio reserves the right to change Class times or cancel Classes at its discretion and will endeavour to give Clients notice of such changes as is reasonably practicable.
9.2 Clients must at all times observe Reach Studio’s guidelines which may be notified to them from time to time and are requested to comply with any reasonable directions which the management of the Studios may issue to ensure the safety of the Clients and the smooth operation of the Studios for the convenience of all Clients.
9.3 Clients consent to having their photograph taken by Reach Studio at any time whilst using the Reach Studio facilities and Reach Studio reserves the right to use any such individual or group photographs of Clients and/or guests for press or promotional purposes. If a Client specifically does not want their photograph to be taken or used for promotional purposes, then they must notify Reach Studio in writing or in person.
9.4 Clients are required to give written notice to Reach Studio of any change of address, mobile phone number or email.
9.5 Reach Studio may communicate with the Client by email. By providing an email address to Reach Studio, the Client consents to receiving email communications from Reach Studio, including notices pursuant to these Terms and Conditions. The Client also accepts the risk that email may not be a secure and confidential means of communication. Reach Studio will not be liable for any loss or damage suffered as a result of communicating with a Client by email.
9.6 Reach Studio reserves the right to refuse admission to the Studios.
9.7 Reach Studio may assign the benefit of the Registration Form and a Client's Clientship to a third party at any time without notice to the Client.
These Terms and Conditions and any disputes arising from them shall be governed by the laws of Estonia and subject to the exclusive jurisdiction of the Estonian courts.
10. CONSENT AND DATA USAGE
10.1 By registering an account with Reach Studio, you acknowledge to receiving marketing communications via email/phone.
For more information on our privacy policy, click here.
10.2 We will retain your information until we receive instructions to remove your Reach Studio account.
TERMS & CONDITIONS - GENERAL & WEB USAGE
1. Definitions and Interpretation In this Agreement, the following terms shall have the following meanings:
“Account” means collectively the personal information, Payment Information and credentials used by Registered Users to access Paid Content and / or any communications System on the Web Site;
“Content” means any text, graphics, images, audio, video, software, data compilations and any other form of information capable of being stored in a computer that appears on or forms part of this Web Site;
“Service” means collectively any online facilities, tools, services or information that Reach Studio makes available through the Web Site either now or in the future;
“Services” means the services available to you through this Web Site, specifically group and private fitness classes offered from time to time.
“Payment Information” means any details required for the purchase of Services from this Web Site. This includes, but is not limited to, credit / debit card numbers, bank account numbers and sort codes;
“Purchase Information” means collectively any orders, invoices, receipts or similar that may be in hard copy or electronic form;
“Premises” Means our places of business with addresses online via websites
“System” means any online communications infrastructure that Reach Studio makes available through the Websites either now or in the future. This includes, but is not limited to, web-based email, message boards, live chat facilities and email links;
“User” / “Users” /"Registered Users" means any third party that accesses the Web Site and is not employed by Reach Studio and acting in the course of their employment; and
“Web Site” means the website that you are currently using and any sub-domains of this site unless expressly excluded by their own terms and conditions.
2. Age Restrictions Persons under the age of 18 should use this Web Site only with the supervision of an Adult. Payment Information must be provided by or with the permission of an Adult.
3. Business Customers
These Terms and Conditions also apply to customers procuring Services in the course of business.
4. Intellectual Property
4.1 Subject to the exceptions in Clause 5 of these Terms and Conditions, all Content included on the Web Site, unless uploaded by Users, including, but not limited to, text, graphics, logos, icons, images, sound clips, video clips, data compilations, page layout, underlying code and software is the property of Reach Studio, our affiliates or other relevant third parties.
By continuing to use the Web Site you acknowledge that such material is protected by applicable Estonian and International intellectual property and other laws.
4.2 Subject to Clause 6 you may not reproduce, copy, distribute, store or in any other fashion re-use material from the Web Site unless otherwise indicated on the Web Site or unless given express written permission to do so by Reach Studio.
5. Third Party Intellectual Property
5.1 Unless otherwise expressly indicated, all Intellectual Property rights including, but not limited to, Copyright and Trademarks, in product images and descriptions belong to the manufacturers or distributors of such products as may be applicable.
5.2 Subject to Clause 6 you may not reproduce, copy, distribute, store or in any other fashion re-use such material unless otherwise indicated on the Web Site or unless given express written permission to do so by the relevant manufacturer or supplier. Fair Use of Intellectual Property Material from the Web Site may be re-used without written permission where any of the exceptions detailed in Chapter III of the Copyright Designs and Patents Act 1988 apply.
6. Links to Other Web Sites
This Web Site may contain links to other sites. Unless expressly stated, these sites are not under the control of Reach Studio or that of our affiliates. We assume no responsibility for the content of such web sites and disclaim liability for any and all forms of loss or damage arising out of the use of them. The inclusion of a link to another site on this Web Site does not imply any endorsement of the sites themselves or of those in control of them.
7. Links to this Web Site Those wishing to place a link to this Web Site on other sites may do so only with prior permission.
8. Deep linking (i.e. links to specific pages within the site) requires the express permission of Reach Studio. To find out more please contact us by email at info@reachstudio.com.
9. Use of Communications Facilities
9.1 When using the enquiry form or any other System on the Web Site you should do so in accordance with the following rules:
9.1.1 You must not use obscene or vulgar language;
9.1.2 You must not submit Content that is unlawful or otherwise objectionable. This includes, but is not limited to, Content that is abusive, threatening, harassing, defamatory, ageist, sexist or racist;
9.1.3 You must not submit Content that is intended to promote or incite violence;
9.1.4 The means by which you identify yourself must not violate these terms of use or any applicable laws;
9.1.5 You must not impersonate other people, particularly employees and representatives of Reach Studio or our affiliates; and
9.1.6 You must not use our System for unauthorised mass-communication such as “spam” or “junk mail”.
9.2 You acknowledge that Reach Studio reserves the right to monitor any and all communications made to us or using our System.
10. Accounts
10.1 In order to procure Services on this Web Site you are required to create an Account which will contain certain personal details and Payment Information which may vary based upon your use of the Web Site as we may not require payment information until you wish to make a purchase. By continuing to use this Web Site you represent and warrant that:
10.1.1 all information you submit is accurate and truthful;
10.1.2 you have permission to submit Payment Information where permission may be required; and
10.1.3 you will keep this information accurate and up-to-date. Your creation of an Account is further affirmation of your representation and warranty.
10.2 It is recommended that you do not share your Account details, particularly your username and password. Reach Studio accepts no liability for any losses or damages incurred as a result of your Account details being shared by you. If you use a shared computer, it is recommended that you do not save your Account details in your internet browser.
10.3 If you have reason to believe that your Account details have been obtained by another without consent, you should contact Reach Studio immediately to suspend your Account and cancel any unauthorised orders or payments that may be pending. Please be aware that orders or payments can only be cancelled up until provision of Services has commenced. In the event that an unauthorised provision commences prior to your notifying us of the unauthorised nature of the order or payment, Reach Studio accepts no liability or responsibility. Reach Studio will suspend provision of Services and the withdrawal of any scheduled payments pending investigation. Following investigation, it shall be determined whether or not to cancel the Services and make a full or partial refund of the payment.
10.4 When choosing your username you are required to adhere to the terms set out above in Clause 9. Any failure to do so could result in the suspension and/or deletion of your Account.
11. Termination and Cancellation
11.1 Either Reach Studio or you may terminate your Account. If Reach Studio terminates your Account, you will be notified by email and an explanation for the termination will be provided. Notwithstanding the foregoing, we reserve the right to terminate without giving reasons.
11.2 If Reach Studio terminates your Account, any current or pending orders or payments on your Account will be cancelled and provision of Services will not commence.
11.3 Reach Studio reserves the right to cancel orders or payments without stating reasons, for any reason prior to processing payment or commencing Services provision.
11.4 If orders or payments are cancelled by Reach Studio for any reason prior to commencement of Services provision you will be refunded any monies paid in relation to those purchases.
11.5 If Reach Studio terminates your Account any non-completed orders or payments will be cancelled and you will be refunded any monies paid in relation to those orders.
12. Services, Pricing and Availability
12.1 Whilst every effort has been made to ensure that all descriptions of Services available from Reach Studio correspond to the actual Services, Reach Studio is not responsible for any variations from these descriptions. This does not exclude our liability for mistakes due to negligence on our part and refers only to variations of the correct Services, not different Services altogether. Please refer to sub-Clause 13.4 for incorrect Services.
12.2 Where appropriate, you may be required to select the required package of Services.
12.3 Reach Studio does not represent or warrant that such Services will be available. Availability indications are provided on the Web Site however these may not take into account orders that have taken place during your visit to the website.
12.4 All pricing information on the Web Site is correct at the time of going online. Reach Studio reserves the right to change prices and alter or remove any special offers from time to time and as necessary. All pricing information is reviewed and updated every as appropriate.
12.6 All prices on the Web Site do include VAT.
13. Provision of Services
13.1 Provision of Services shall commence when full payment has been received or as otherwise detailed in the Terms & Conditions pertaining directly to those Services.
13.2 Reach Studio shall use its best endeavours to provide the Services with reasonable skill and care.
13.3 Provision of all Services shall be subject to the terms and conditions pertaining directly to those Services.
13.4 In the event that Services are provided that are not in conformity with your order and thus incorrect, you should contact us within 10 days to inform us of the mistake. Reach Studio will ensure that any necessary corrections to the Services provided are made within 7 working days.
13.5 Reach Studio reserves the right to exercise discretion with respect to any alterations to Services under the provisions of this Clause 13. Factors which may be taken into account in the exercise of this discretion include, but are not limited to:
13.5.1 Any use or enjoyment that you may have already derived from the Services;
13.5.2 Any characteristics of the Services which may mean that cessation of provision is impossible without significant further work on the part and at the expense of Reach Studio. Such discretion to be exercised only within the confines of the law.
14. Privacy Use of the Web Site is also governed by our Privacy Policy which is incorporated into these terms and conditions by this reference. To view the Privacy Policy, please refer to the Web Site.
15. Disclaimers
15.1 Reach Studio makes no warranty or representation that the Web Site will meet your requirements, that it will be of satisfactory quality, that it will be fit for a particular purpose, that it will not infringe the rights of third parties, that it will be compatible with all systems, that it will be secure and that all information provided will be accurate. We make no guarantee of any specific results from the use of our Service or Services.
15.2 No part of this Web Site is intended to constitute advice and the Content of this Web Site should not be relied upon when making any decisions or taking any action of any kind.
15.3 No part of this Web Site is intended to constitute a contractual offer capable of acceptance.
16 Changes to the Service and these Terms and Conditions
16.1 Reach Studio reserves the right to change the Web Site, its Content or these Terms and Conditions at any time. You will be bound by any changes to the Terms and Conditions from the first time you use the Web Site following the changes. If Reach Studio is required to make any changes to Terms and Conditions by law, these changes will apply automatically to any orders currently pending in addition to any orders placed by you in the future.
17. Availability of the Web Site The Service is provided “as is” and on an “as available” basis. We give no warranty that the Service will be free of defects and / or faults. To the maximum extent permitted by law we provide no warranties (express or implied) of fitness for a particular purpose, accuracy of information, compatibility and satisfactory quality. Reach Studio accepts no liability for any disruption or non-availability of the Web Site resulting from external causes including, but not limited to, ISP equipment failure, host equipment failure, communications network failure, power failure, natural events, acts of war or legal restrictions and censorship.
18.Limitation of Liability
18.1 To the maximum extent permitted by law, Reach Studio accepts no liability for any direct or indirect loss or damage, foreseeable or otherwise, including any indirect, consequential, special or exemplary damages arising from the use of the Web Site or any information contained therein. Users should be aware that they use the Web Site and its Content at their own risk.
18.2 Nothing in these Terms and Conditions excludes or restricts Reach Studio’s liability for death or personal injury resulting from any negligence or fraud on the part of Reach Studio.
18.3 Nothing in these Terms and Conditions excludes or restricts Reach Studio’s liability for any direct or indirect loss or damage arising out of the incorrect provision of Services or out of reliance on incorrect information included on the Web Site.
18.4 Whilst every effort has been made to ensure that these terms and conditions adhere strictly with the relevant provisions of the Unfair Contract Terms Act 1977, in the event that any of these terms are found to be unlawful, invalid or otherwise unenforceable, that term is to be deemed severed from these terms and conditions and shall not affect the validity and enforceability of the remaining terms and conditions. This term shall apply only within jurisdictions where a particular term is illegal. No Waiver In the event that any party to these Terms and Conditions fails to exercise any right or remedy contained herein, this shall not be construed as a waiver of that right or remedy.
19. Competitions and prizes
19.1 Eligibility:
19.1.2 The competition is open to residents of Estonia. Employees, agents, or affiliates of the competition organiser, as well as their immediate family members, are not eligible to enter the competition.
19.1.3 Proof of eligibility may be required, and failure to provide such proof may result in disqualification.
19.2 Entry:
19.2.1 No purchase or payment is necessary to enter or win the competition.
19.2.2 Entries must be submitted within the specified entry period. Late or incomplete entries will not be accepted.
19.2.3 Each participant may submit only one entry, unless otherwise stated.
19.2.4 Entries that are deemed to be inappropriate, offensive, or in violation of any laws or regulations will be disqualified.
19.2.5 Entries must be original and must not infringe upon any third-party rights, including but not limited to copyrights, trademarks, or intellectual property rights.
19.3 Winner Selection and Notification:
19.3.1 The winner(s) will be selected at random from all eligible entries received.
19.3.2 The winner(s) will be notified by email within 5 days of the competition's end date.
19.3.3 If the winner(s) cannot be contacted or fails to respond within the specified time period, the prize may be forfeited, and an alternative winner may be selected.
19.4 Prize:
19.4.1 The prize(s) will be clearly described.
19.4.2 The prize(s) are non-transferable and cannot be exchanged or redeemed for cash or any other alternative.
19.4.3 The competition organiser reserves the right to substitute the prize(s) with another of similar value at any time.
19.4.4 Any additional costs or expenses related to the prize(s) and not specifically included in the prize description are the responsibility of the winner(s).
19.5 Publicity:
19.5.1 By entering the competition, you grant the competition organiser the right to use your name, likeness, and entry for promotional and marketing purposes without further compensation or notice, unless prohibited by law.
19.5.2 Personal information provided by participants will be used in accordance with applicable data protection laws and the competition organiser's privacy policy.
19.6 Liability and Indemnity:
19.6.1 The competition organiser and its affiliates, agents, and employees shall not be liable for any loss, damage, or injury incurred or suffered by participants or winners as a result of participating in the competition or accepting the prize(s).
19.6.2 Participants agree to release and hold harmless the competition organiser from any and all claims, actions, demands, liabilities, losses, or damages arising from or related to their participation in the competition or use of the prize(s).
19.7 Governing Law and Jurisdiction:
19.7.1 These terms and conditions shall be governed by and construed in accordance with the laws of Estonia.
19.7.2 Any disputes arising out of or in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the courts of Estonia.
Please note that these terms and conditions may be subject to change or modification at the discretion of the competition organiser. It is your responsibility to review these terms and conditions periodically for any updates.
20. Video (CCTV) Surveillance: To increase security, Reach Studio monitors the entrance area and retail area using video cameras. The recordings made can be stored for a total of up to 30 days if this is necessary to remedy a security breach or to solve a crime. The data will not be passed on to third parties unless this is necessary to protect the rights of Reach Studio or in the context of criminal proceedings. The customer consents to camera surveillance to the extent described above.
21. Previous Terms and Conditions
21.1 In the event of any conflict between these Terms and Conditions and any prior versions thereof, the provisions of these Terms and Conditions shall prevail unless it is expressly stated otherwise. All notices / communications shall be given to us either by post to our Premises or by email to info@reachstudio.com. Such notice will be deemed received on the day of sending if the email is received in full on a business day and on the next business day if the email is sent on a weekend or public holiday. Law and Jurisdiction These terms and conditions and the relationship between you and Reach Studio shall be governed by and construed in accordance with the Law of Estonia, and you agree to submit to the exclusive jurisdiction of the Courts of Estonia.
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